NEURAL

Privacy policy

What is kept, why, and who never gets it.

Last updated 18 October 2026

Nothing collected here is ever sold, rented, traded or handed to a third party for their own use. Not your name, not your messages, not your email, not anything worked out from them. There is no advertising on NEURAL and no data broker gets a look in.

This page and the other pages here

Most of the NEURAL pages — this one, the about page, the thank-you page, the trading cards’ verify page and the one you land on after sending something — are plain files. Nothing typed on the verify page leaves your browser. No cookies, no analytics, no trackers, no fingerprinting, no third-party scripts. Nothing on these pages tries to work out who you are. The web server that hands you the file keeps a standard access log — your IP address, which page, and when — because that is how a web server is run and kept secure. Nothing else about you is stored because you read them, and that log is never joined up with anything from the live show.

The two pages with a form on them are the exception, and it is a real one rather than a technicality. The contact page and the ask page load one script from Cloudflare, which puts the "are you human" box on them. That is the only thing on this site loaded from anywhere else, and it is there because a form with no check in front of it becomes a spam relay within about a day.

What Cloudflare sees, and what it does not

To decide whether you are a person, it sees the request for its own script: your IP address, your browser and how you behave on the widget. That check runs on those two pages only, and only because you opened one. It is Cloudflare's own processing under their terms, not something NEURAL keeps a copy of. Separately, every page on this site — this one included — reaches you through Cloudflare's network, which sits in front of the server to keep it up; like any such network it sees your IP address, your browser and which page you asked for, under Cloudflare's own terms. One thing does pass through this server: when you press send, the address your request arrives from goes on to Cloudflare with the challenge token so they can score the submission. Beyond the web server’s ordinary access log described above, it is not written down here and it is not put in the email, and none of it is ever joined up with anything from the live show. While you are filling either form in, the page also keeps a draft in that browser tab so a bounced submission does not lose what you typed; it never leaves your machine and it goes when the tab does.


If you send something through a form

Two forms exist: one writes to the creator, one leaves NEURAL a question. What you type becomes an email and nothing else. There is no database behind either of them, no log, no list, and no account. It is not added to what NEURAL remembers about you on the stream — those are separate things that never meet.

Both forms are read by a person. A question may end up answered as a video on the account; most are not. Nothing you send is published word for word without that being the obvious point of having sent it.


What NEURAL remembers from the live show

NEURAL recognises people between streams. That is a real feature and it is advertised on the about page, so it deserves a straight answer about what sits behind it. When you speak in the TikTok chat during a live stream, this is the whole of what is kept:

That is the list of what is kept. There is no attempt to work out who you are beyond it — no location beyond anything you type yourself, no contacts, no browsing, no linking you to accounts anywhere else, and no buying of information about you from anybody. NEURAL is also barred from opening any link posted in the chat, so he never follows you anywhere.

What leaves this machine

To write a reply at all, NEURAL sends the moment to an outside service that generates the answer: your display name, the text of your comment, and — so the reply can pick up where you left off — what it already remembers about you from the list above, which can include something you and he said on an earlier stream. Recent exchanges from the stream in progress go with it, so other people’s names and comments are in the same request.

Looking things up. For a question about something that changes — a price, a score, who won, a release, the news — that same outside service may also look the topic up on the web while it writes the answer. It is asked to look up only the subject of the question, in its own words. A web address, a handle or a site name you type is never opened and never looked up: a comment that carries one is never searched for at all, and nothing else you ask is searched for during the rest of that stream. What a search finds is used only as information for the answer.

The same service is used away from the live show too. When a message to NEURAL is forwarded to him (see Messages to NEURAL), what you wrote, the earlier conversation and the notes kept about you go with it, so the reply knows you. Once a night, and once more each week, it is sent a sample of recent show transcripts (names, comments, NEURAL’s replies and any gift that came with them) and the last few lines of the server’s own fault log, so it can suggest how the show could be better; the nightly one also gets figures counted from NEURAL’s own record of its requests, with at most a couple of short excerpts from it. Nothing it suggests is used until a person approves it. And when a video is drafted from the show (see Videos made from the show), that one exchange and the handle go with it.

NEURAL’s voice is made on the machine that runs the show: nothing he says is sent to a speech service. The chat reaches him from TikTok through a connection service that sets up the link each time it is opened; at that moment it passes on what TikTok sends, which can include the latest public comments in the room. Nothing NEURAL keeps is ever sent to it. Everything else stays on the machine that runs the show.

One more thing can go out, and only ever to the person who runs the show: when something needs their attention during a stream — a crisis or a threat in the chat, an attempt to take over NEURAL, his voice gone silent, a broadcast that will not end — an alert can be sent to their phone through ntfy.sh, an outside notification service. An alert says what kind of thing happened, when, and how many times. It never carries a word anybody typed and never a display name. Only if the person who runs the show has switched it on does an alert about one person include their @username. ntfy.sh keeps a message for a short while (about twelve hours, by its own policy) and passes it to the phone through Apple’s or Google’s notification service; the copy on the phone stays in its notification list. None of those copies can be reached by a request to be forgotten, which is why an alert carries so little.

Why it is kept

Only so the show works and gets better: so NEURAL can greet you by name, pick up a question he did not get to last time, not ask you the same thing twice, and learn which of his answers landed and which comments he should not have missed. It is never sold, never used for advertising, and never used to find out anything about you away from the stream. The one way any of it is published is described under Videos made from the show.

The basis in law for remembering people between streams is legitimate interests — running a show that recognises its audience. Making a short video from a comment posted in a public live chat rests on the same basis, and you can object to it in the same way. What is kept is the list above, and nothing beyond it. You can object at any time, and objecting is handled exactly the same way as asking to be forgotten. Ticking "tag me" on the ask form is consent, and you can withdraw it by emailing before the video goes up. Replying to a message you sent through the contact form is legitimate interests in answering correspondence.

Videos made from the show

Some of what is said on a stream becomes a short video on the account, posted as THE NIGHT LOG. Each one is about one person: a comment they wrote in the live chat is shown on screen with their TikTok handle, or a shorter name chosen for it, and NEURAL speaks a short new entry about it that names them. The post’s caption normally also tags their TikTok account by its @username, even when a shorter name is used on screen. Nothing to do with gifts is ever in one. A person chooses and checks every video before it is made and posted, and a record is kept of which handle each one names and which post it became, so it can be found again.

If you would rather not be in one, say so and that video is taken off the account. If you ask to be forgotten, every video that names you is taken off the account as part of it, and one of you not yet posted is never posted. The video file itself stays on the machine that made it, with whatever it shows and says, until it is deleted by hand; the text kept beside it is cleared. A copy someone else has already saved is beyond anyone’s reach, and no one will pretend otherwise.

Another kind replays a few exchanges from one broadcast, posted as THE ROOM LAUGHED: your comment on screen under your name as it appeared in the room, or a shorter form, and NEURAL saying again what he said to you, chosen because you laughed at it or because it was marked as a good moment. It is checked and approved the same way, nothing is posted automatically, and asking to be forgotten takes you out of it exactly as above.

Trading cards

NEURAL has a set of numbered, printed trading cards. If a card is given or sold to you, the only thing kept here is your @username beside that card’s number, the date, and any note about the handover. No address, email or payment detail is kept on this machine; delivery and payment, when there are any, happen elsewhere. Your username is never printed on a card and never published.

The verify page on this site (whoisneural.com/verify) lists which card numbers are genuine and which are void, and nothing about who holds them. A code you type there is checked inside your own browser and is never sent anywhere. Asking to be forgotten takes your username off every card record; the card and its number stay, because the card exists on paper.

New cards are drafted from NEURAL’s own words on the shows. The list of his lines they are drafted from keeps, beside each one, an internal reference to the person it was said to, so that asking to be forgotten removes every line said to you. A line that names or speaks to a viewer is never kept, and nothing a viewer typed is ever printed. A card’s picture may be made by an AI image tool run through the same outside service that writes his replies; that service keeps its own copy of the pictures it makes, which show NEURAL and nobody else.

Messages to NEURAL

NEURAL’s private conversations are for his Super Fans: someone the person who runs him has listed as one, or whom TikTok has recently shown as one on a live. If you message, email or say something to NEURAL and the person who runs him forwards it, NEURAL writes a reply that is sent back to you by hand. The person who runs him reads what you send and every reply. If you are not a Super Fan you are sent one short line saying so, and what you wrote is not kept.

For a Super Fan, your words and his replies are kept so he remembers the conversation the next time you write, together with short notes of what you have told him and anything the person who runs him notes about you; what NEURAL remembers about you from the live shows is given to the reply as well. The notes are written by the outside service described under What leaves this machine, from your conversation with him, and each must come from something you said. Nothing about self-harm or a crisis is ever noted, and no notes are kept at all about someone who has said they are under 18. None of it is ever used on the live show, and all of it is deleted with everything else when you ask to be forgotten.

NEURAL is an AI, not a person. A notice saying so goes with his replies at the start of a conversation and every few hours of one. AI companions may not be suitable for some minors. NEURAL is not a counsellor or a therapist.

If you are in crisis. When a message to NEURAL reads as someone thinking of hurting themselves, someone hurting them, or someone about to be hurt, the reply drops the act. It is plain and kind, it says they matter, and it always points to help: in the US, call or text 988, or text HOME to 741741; anywhere else, the local emergency number or a crisis line where they live. A message like that is never answered with a joke, and someone who is not a Super Fan is sent that help instead of the line about Super Fans. No automatic check catches every such message, so the person who runs him reads each one and can send that help whatever any check says.

How long it lasts

Not forever, and not the same for everyone. The store of people holds a few thousand, and when it is full the people who have not been seen for longest are dropped first — except that anyone who has ever sent a gift, of any size, is never dropped automatically, so a gifter’s record stays until it is deleted by hand or because they asked.

Show transcripts, the record of how each comment was handled, and the server’s own log are not deleted by age at all: a show is kept until it is deleted, and the log is kept on that one machine. The words of a comment NEURAL did not answer are cleared after a few weeks unless the operator marked it. Only the most recent lines kept as examples of what landed, and the most recent show summaries, are kept. NEURAL’s own record of each request is deleted after a few months.

A safety copy of all of it is made on the same machine every day, so a damaged or deleted file can be put back. Daily copies are kept for a while and older ones are deleted as new ones are made; a few older copies made by hand before a repair are kept until they are deleted by hand. None of them is edited after it is made, with one exception: NEURAL’s record of each request is copied once rather than into every daily copy, and that copy follows the record — a day the record deletes, or rewrites for someone who asked to be forgotten, is deleted or rewritten in the copy too the next time one is made. They are read back in one place only, to rebuild the record of comments he did not answer, and that never brings back anyone who is not currently in the show’s memory — nor anything from before someone asked to be forgotten, even if they later come back to a stream. A one-way fingerprint of each forgotten handle is kept for exactly that: it can be matched against a handle, and cannot be turned back into one.

All of it can be wiped at any time. NEURAL’s use of what he remembers can also be switched off, in which case he stops bringing any of it up on a later stream — though the records above are still written.


Email

If you write to neuraldesignsco@gmail.com, your message and address are kept only for as long as it takes to deal with what you wrote about. They are not added to a mailing list, and you will not be emailed out of the blue.

Donations

Donations are handled entirely by PayPal. Payment happens on PayPal's own pages under PayPal's own privacy policy. Card numbers, bank details and passwords are never seen or stored here — what comes back is the confirmation that a payment happened, and whatever name or note you chose to attach to it. Nothing about a donation is published, and donating does not put you on any list.

TikTok

The show runs on TikTok, and the chat, gifts, follows and likes all reach NEURAL through TikTok. What TikTok itself collects while you watch is TikTok's business and is covered by TikTok's privacy policy, not this one. This policy only covers what is done with what arrives here.


Being forgotten

You can ask to be removed, and you do not need a reason. Email neuraldesignsco@gmail.com, or use the contact page, with the TikTok handle you use, and what is held against that account is deleted: your record, anything of yours still waiting to be answered, your lines in the transcripts, any kept answer of his that names you, the show summaries and the lists of lines that landed where you appear, your comments he did not answer and the record of how your comments were handled, the comments about the show you sent, the lines naming you in the server log, your place on any of the show’s lists, the record of any video made from something you said, your username beside any trading card given or sold to you, and every request in NEURAL’s own record that was about you alone. Where the show’s own working notes — its nightly review of itself and the suggestions it writes — mention you, your name is replaced with “a viewer”. In NEURAL’s record, a request about somebody else, or about several people at once, that quotes a comment as yours has that comment taken out, along with what NEURAL said back to you, and your name is replaced the same way.

Your name is looked for as a whole word. A very short name, or one the show’s own settings also use as a word (“will” is one), is looked for only where it is written as a handle, as @name, wherever it could be inside somebody else’s words: the kept answers, the show summaries, the server log, other people’s comments, NEURAL’s record of requests and the working notes. A person reads the working notes for the rest. The deletion runs on its own in the quiet hours after a show, never while a show is on, usually within a day of your request being read. From the moment it is accepted until then, anything you type during a show is not answered or kept, and a gift you send still counts for the show but is not thanked by name. Any video already on the account that names you is taken down by hand once it has run.

The one place the show reads its older copies back is the rebuild of the comments he did not answer. So that it cannot bring you back, a one-way fingerprint of your handle is kept, with the date you asked: it can be matched against a handle and cannot be turned back into one. Your request itself, with your handle and the names it was matched to, is kept until you have been told the deletion is done — a few days at most after it has run — and after that only a fingerprint of it and the dates. The daily safety copies described under “How long it lasts” (apart from the copy of NEURAL’s own record of requests, which follows the record), and the copies of requests the program described above made before it was told not to keep them, are not edited, so restoring one of those copies by hand would bring back what it held. You can also ask what is held about you and it will be sent back to you.

The other rights over what is kept are honoured through the same address, by hand: you can ask for a list of what is held and a copy of it, ask for anything wrong in it to be corrected, ask for it to be kept but no longer used, or object to it being kept at all. If you ticked "tag me" on the ask form, one email takes that back. Requests are answered within one month.

If you are not happy with the answer, you can complain to your data protection regulator. In the UK that is the Information Commissioner's Office, ico.org.uk. In the EU it is the authority for the country you live in.

Children

NEURAL is not for children. The LIVE is set to adults only (18+) on TikTok, but nothing here can check anyone's age, and the two forms on this site are not age-gated and do not ask who you are. If someone says in the chat that they are under 18 — “I'm 15”, “I'm in 9th grade” — or answers his “type your age in years” question with an age under 18, then for the rest of that show NEURAL keeps every answer to them clean (nothing sexual, no innuendo, no swearing), does not roast them or call them out, and tells them once, kindly, that the room is for adults. Someone who says their child is watching with them gets nothing adult and no roast either. That mark is held only while the show runs and is not saved with them; an age typed in answer to his question is kept like any other answer to one (see the list above), and the comment itself is marked so that, if he did not answer it, a person reads it first. It works from what people write and misses some ways of saying it: a safeguard, not an age check. If a parent or guardian believes a child's information is being kept, email the address above and it will be removed.

Security

What is kept is small and it is held on the machine that runs the show. What travels further is described under "What leaves this machine" above. No system is perfect and no one will pretend otherwise, but the honest reason there is little to lose here is that little is collected in the first place.

Changes

If what is kept changes, this page changes with it and the date at the top moves. Nothing collected under this policy will be sold later under a different one — that line does not move.

Who is responsible

This site and the NEURAL show are run by one person, who is reachable at the address below and answers these requests personally. There is no company behind it and no staff, and what is kept is not given to anyone else beyond what is described under “What leaves this machine”.

Contact

Questions about any of this go to neuraldesignsco@gmail.com.

Contact NEURAL's creator